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SaaS · Custom Software

A real-time analytics platform rebuilt for scale

How we re-architected a data platform to handle 10× growth — cutting query times by 80% while keeping the business running.

SaaS Platform Client — project cover
Industry
SaaS & Technology
Services
Custom Software, Cloud
Timeline
5 months
Key result
80% faster queries
80%
Faster query response
10×
Traffic headroom
99.9%
Uptime since launch
−35%
Infrastructure cost

The challenge

The client's analytics platform was buckling under its own success. As usage grew, dashboards slowed to a crawl and the team spent more time firefighting than building. They needed to scale — without a risky, business-halting rewrite.

Our approach

We started with a focused discovery to map the real bottlenecks, then modernised in safe increments. A new data layer, smarter caching and a streaming pipeline replaced the parts that hurt most — one at a time, with zero downtime.

  • Re-architected the query layer around a columnar store
  • Introduced streaming ingestion for real-time freshness
  • Added observability and autoscaling for peak loads

Fastliq didn't just fix our performance problem — they left us with a platform our team actually enjoys building on.

The results

Within five months, query times dropped by 80%, the platform comfortably absorbed a 10× traffic increase, and infrastructure costs fell by a third. Most importantly, the team shifted from firefighting back to shipping features.

“They felt like part of our team — pragmatic, senior and genuinely invested in our outcomes.”
VP
VP of Engineering
SaaS Platform Client

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